❓ FAQ – Frequently Asked Questions

 

👨‍⚕️ Who conducts the consultations?

🔹 All consultations are personally conducted by Dr. Stéphane Bleuer-Elsner, 🇪🇺 European Specialist (EBVS®) in Behavioral Veterinary Medicine.

 

🐾 Which animals are treated?

• 🐶 Dogs

• 🐱 Cats

 

📍 Where are consultations held?

At the clinic in Tel Aviv – 77 Ibn Gabirol 🏥

or online via Zoom 💻 – under certain conditions

 

💻 Can the first consultation be done via Zoom?

✅ Yes, in specific cases only

⚠️ In-person consultation is strongly recommended for aggression, severe phobias, or cognitive disorders

 

💰 What is the cost of a consultation?

• Initial consultation (60–90 minutes): ₪958 – payable in up to 3 interest-free installments

• Follow-up consultation: ₪504 – payable in up to 2 interest-free installments

 

💳 What payment methods are accepted?

• Credit card 💳

• Bank transfer 🏦

• Mobile payments 📲 via Bit and PayBox

 

💊 Are medications included in the consultation price?

No ❌

📝 A personal prescription is issued at the end of the consultation, which can be filled at a pharmacy or through your attending veterinarian

 

⏳ Is this a lifelong treatment?

Not necessarily 🕒

Some treatments are short-term, while others require long-term follow-up – everything is personalized

 

📄 Does pet insurance cover this type of consultation?

In many cases – yes! ✅

🏥 It’s worth checking directly with your pet insurance provider

 

❓ More questions?

Feel free to message me on WhatsApp 💬

 

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